Terms of Service | Premeval

1. Acceptance of Terms

By accessing or using the Premeval platform ("Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Platform. These Terms apply to all visitors, users, vendors, buyers, and others who access or use the Platform.

2. Account Registration

To use certain features of the Platform, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding the password associated with your account and for any activities or actions under your account. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

You must be at least 18 years old to create an account. By registering, you represent and warrant that you are at least 18 years of age.

3. Vendor Obligations

As a vendor on the Platform, you agree to:

Provide accurate and truthful information about your products and services.
Fulfil orders in a timely manner and maintain communication with buyers.
Comply with all applicable laws and regulations related to your products and business operations.
Not list prohibited, illegal, or counterfeit items.
Maintain a valid WhatsApp number for order communications.
Handle buyer data responsibly and in accordance with applicable data protection laws.
Maintain accurate pricing and product availability information.
Process refunds and handle disputes in good faith.

4. Buyer Guidelines

As a buyer on the Platform, you agree to:

Provide accurate delivery and contact information when placing orders.
Communicate respectfully with vendors.
Not engage in fraudulent transactions or chargebacks.
Review products honestly and fairly.
Comply with any applicable return and refund policies set by vendors.

5. Subscriptions & Payments

Vendors may be required to maintain an active subscription to use certain Platform features. Subscription fees, billing cycles, and payment terms are outlined on the Platform. By subscribing, you authorize us to charge the applicable fees.

Vendor subscription fees may be paid via bank transfer or through our online payment provider (Korapay). For bank transfers, you are responsible for ensuring that the correct payment reference is included to facilitate payment matching. For online payments, you will be redirected to a secure third-party payment page; you are subject to that provider's terms during the transaction.

Buyer-vendor transactions are settled directly between both parties. The Platform is not a payment processor and does not hold funds on behalf of either party in buyer-vendor transactions. Korapay online checkout is available as a convenience for buyers to pay vendors; in such cases, funds are disbursed directly to the vendor.

6. Product Listings

Vendors are solely responsible for the accuracy of product listings, including descriptions, pricing, images, and availability. The Platform reserves the right to remove listings that violate these Terms or applicable laws. Both physical and digital products may be listed, subject to our content policies.

7. Intellectual Property

The Platform and its original content, features, and functionality are owned by Premeval and are protected by international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of the Platform without our express written permission.

Vendors retain ownership of their product content (images, descriptions, etc.) but grant the Platform a non-exclusive, worldwide, royalty-free licence to display such content as necessary to operate the service.

8. User Content

You are responsible for all content you upload, post, or transmit through the Platform. You represent that you have the right to share such content and that it does not infringe upon the rights of any third party. We reserve the right to remove content that violates these Terms at our discretion.

9. Prohibited Activities

You agree not to:

Use the Platform for any unlawful purpose or in violation of any applicable laws.
Impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity.
Interfere with or disrupt the Platform or its servers and networks.
Attempt to gain unauthorized access to any portion of the Platform.
Use automated scripts or bots to access or scrape the Platform.
Harass, abuse, or harm another person through the Platform.
Sell counterfeit, stolen, or prohibited goods.
Manipulate reviews, ratings, or other feedback systems.

10. Disclaimer of Warranties

THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. WE MAKE NO WARRANTIES REGARDING THE QUALITY, ACCURACY, OR AVAILABILITY OF ANY PRODUCTS LISTED BY VENDORS.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PREMEVAL SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY. OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR THE PLATFORM SHALL NOT EXCEED THE AMOUNT YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

12. Indemnification

You agree to indemnify, defend, and hold harmless Premeval and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your access to or use of the Platform, your violation of these Terms, or your violation of any rights of a third party.

13. Termination

We may terminate or suspend your account and access to the Platform immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Platform will immediately cease. Provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

14. Dispute Resolution

Any disputes arising out of or relating to these Terms or the Platform shall first be attempted to be resolved through good-faith negotiation. If a resolution cannot be reached, the dispute shall be submitted to binding arbitration in accordance with applicable laws. You agree that any dispute resolution proceedings will be conducted on an individual basis and not in a class, consolidated, or representative action.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to its conflict of law provisions.

16. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. By continuing to access or use the Platform after those revisions become effective, you agree to be bound by the revised terms.

17. Contact

If you have any questions about these Terms, please contact us through the Contact page.